Frequently Asked Questions

Is CBD Oil legal in the UK and Europe?
Yes! PerfectCBD Hemp Oil comes from industrial hemp grown legally on farms in the European Union. A special Sativa strain Hemp is legal to buy throughout the European Union due to it's low THC level (<0.2%). In other parts of the world the law can be less liberal so for that reason we may be restricted from selling our products outside the EU.

Which payment methods do you accept?
We accept payment by VISA, Mastercard. American Express and Bank Transfer. 

Do you ship worldwide?
We currently ship to all of Europe except Norway and Iceland. Other countries on a case-by-case basis.

How much do you charge for shipping?
We offer FREE first class postage to the UK. We also ship to the rest of Europe for €10.95 via a fully trackable service.

Is your cannabis grown organically?
Our organic cannabis is grown in southern Spain from an area which is world renown for it’s perfect growing climate for medicinal plants from the cannabis family and there are often subtle or major differences between the hemp grown locally and the hemp grown in places such as Scandinavia, Canada, USA or even in the north of Spain when it comes to the overall balance and composition of the cannabinoids it produces.

And of course, our cannabis is grown without the use of any pesticides, herbicides, artificial fertilisers or harmful chemicals. Hemp does not require any additional, unnatural help in growing due to it being an incredibly resilient and fast growing (miracle) plant.

We do not supply any products grown outside of the EU.

What is CBD?
Cannabidiol (CBD) is a non-intoxicating cannabinoid found in the flowers of the hemp plant. CBD was once over-shadowed by THC (the compound in cannabis sativa that causes a buzz) but in the last five years there has been a dramatic increase in scientific research into CBD.

“If Cannabis were unknown, it’s discovery would no doubt be hailed as a medical breakthrough. Scientists would praise it’s potential for treating everything from pain to cancer and marvel at it’s rich pharmacopoeia; many of whose chemicals mimic vital molecules in the human body” – The Economist.

Much scientific research is currently being undertaken, all around the world, into CBD and the other cannabinoids, and in the next five years we will likely see an exponential rise in the numbers of users of these non-intoxicating and fascinating substances.

What does "Full Spectrum" mean?

“Full Spectrum” means the entire spectrum of compounds contained in the plant (when it is grown) are are still present and have not been removed or filtered out. It is only by preserving these essential compounds, that you are able to experience the full “entourage effect”. All of our CBD products are genuine Full Spectrum products.

What is the "Entourage Effect?"

The "entourage effect" refers to the positive interaction of the almost 480 natural compounds unique in the cannabis plant. This includes 66 cannabinoids, 120 terpenes and tons of other substances / beneficial chemical compounds that could benefit you. 

Our decarboxylated CBD oil is unfiltered and 100% organic with zero additives - we believe that any further processing or filtering removes essential oils and important therapeutic substances in the plant - reducing the "entourage effect."

The interactive synergy between cannabis compounds has been coined the “entourage effect."

These important plant compounds work better if you keep them together—the way they naturally occur in the plant, providing a much more rounded profile - rather than trying to isolate or filter out just the ones you want.

To create a filtered golden oil, decarboxylated hemp oil is filtered to remove all plant parts. By removing all other plant components, this filtered golden oil does not benefit from the very important "entourage effect."

I am confused about the various CBD % strengths - can you explain?

Don't get too hung up about the different % ratings of our CBD oils.

Our 5%, 10%, 15% & 20% CBD oils are, in essence, exactly the same products - all you do is take a few more or less drops. CBD is not more effective at higher concentrations, it is just more economic to buy in higher strengths.

How long before my order is shipped?
If ordered before 2pm, your order will be dispatched the same day.

When will my order arrive?
UK orders usually take 1- 2 days sent via Royal Mail first class, EU orders are sent via international tracked service aiming to deliver with 5-8 days, rest of the world is shipping via tracked service aiming to deliver within 5-10 days.

Can I get high from PerfectCBD's Hemp Oils?
No! Our products contain only trace amounts of THC, so you will not get high.

How much CBD should I take?
We suggest that you take 2/3 drops 2/3 times per day and steadily increase your dosages over a few weeks. The pipette dropper is the perfect way to take CBD as you can easily put the drops under your tongue and let them dissolve before swallowing the excess. Please keep in mind that it can take 60 to 90 minutes before the effects of a single dose are felt

Is it safe to travel with CBD?
While CBD is legal throughout the European Union we still recommend caution when travelling with it. It is a cannabis product, after all, and there is a small chance airport staff may confuse it for illegal cannabis products and seize it.

Ultimately it is your decision if you choose to travel with CBD products – and we have never heard of a customer getting in trouble for doing so – but you should bear in mind that probably not everyone who works in an airport will be aware of the legality of CBD, but everyone will know the illegality of cannabis in general.

When travelling outside of Europe we strongly recommend not travelling with CBD.

PerfectCBD Hemp Oils

This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a medical professional before use if you have a serious medical condition or use prescription medications. A doctor’s advice should be sought before using this and any supplemental dietary product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. This product is not intended to diagnose, treat, cure or prevent any disease. No information provided on this website has been evaluated by the FSA (Food standards agency) or MHRA (Medicines and Healthcare products Regulatory Association).
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